AI Chatbot Development
AI Chatbot Development for Websites That Answers From Your Own Content
A good website chatbot answers the questions your team gets asked every day, using your own pages, policies and documents, and hands over to a person when it's out of its depth. A bad one makes things up and frustrates visitors. I build chatbots that stay grounded in your content, collect lead details when someone's ready to talk, and are honest about what they don't know. They can sit on a WordPress, WooCommerce, Shopify or custom-built site, and the conversations are logged so you can see what people are really asking.
AI Chatbot Development Services
Website chatbots that answer from your own content, capture leads and hand over to a person when they should.
- Chatbots that answer from your website pages, FAQs and documents
- Lead capture inside the conversation, sent to email or your CRM
- Handoff to a person by email, WhatsApp or a contact form
- Product and order questions for WooCommerce and Shopify stores
- Clear limits on topics, so the bot stays on your business
- Conversation logs to find gaps in your content
- Chat widget designed to match your site and work on mobile
- Updating the bot's knowledge when your content changes
Technologies
- OpenAI API
- Claude API
- Retrieval (RAG)
- Next.js
- Node.js
- WordPress
- Shopify
- WooCommerce
Problems I solve
- • The same questions answered by hand every day
- • Visitors leaving at night or weekends with no one to ask
- • Off-the-shelf chatbots that give generic or invented answers
- • Leads that come through chat but never reach the sales inbox
- • No idea what visitors are actually asking about
Development process
Step 1
Gather the knowledge
Collect the pages, FAQs and documents the bot should answer from, and agree what it must not discuss.
Step 2
Build and test
Connect retrieval and the model, design the widget, then test with real questions, including awkward ones, until the answers hold up.
Step 3
Launch and refine
Go live with logging and a handoff path, then review conversations and fill the gaps they reveal.
Related work
Selected projects that demonstrate relevant capabilities. Full case notes are available where published.
Why work with me
You work directly with Pardeep on what the bot should know, what it must not say and how it hands over to you, then on the build and the review of real conversations after launch. Based in India; available worldwide. After delivery, you own the project files and source code handed over unless otherwise agreed.
Frequently asked questions
How is this different from a scripted chatbot?
A scripted bot follows fixed buttons and replies, which is fine for simple routing. An AI chatbot understands free-text questions and answers them from your content. Many good setups combine both: quick-reply buttons for common paths and AI for everything else.
Can the chatbot answer from our documents and website?
Yes. Your content is indexed and the bot retrieves the relevant passages before answering, so replies are based on what you've actually published rather than the model's general knowledge.
What happens when the bot doesn't know the answer?
It should say so and offer a way to reach a person, by collecting contact details, opening WhatsApp or pointing to your contact form. Making things up is the failure that matters most, so the bot is set up to avoid it.
Will it work on WordPress or Shopify?
Yes. The chat widget is added to your theme, and the AI calls run on a server so your API keys stay private.
Can it collect leads?
Yes. When a visitor is ready to talk, the bot can ask for their name and contact details and send them to your email or CRM along with a summary of the conversation.
Related guides
Practical articles that support this service—written for business owners and technical stakeholders.
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